0

Your Cart is Empty

Delayed Orders

 
 
 
We do our best to keep up with the growing demand for popular items however, pre-transit order delays can happen for a variety of reasons. We'll send order update emails in real-time as inventory and procedures allow.
 
Pickup Delays
 
Our goal is to get your order to you as quickly as possible. Before you contact customer care be sure to:
 
- Wait for the Ready for Pickup notification
 
Delivery Delays
 
If you don't have your order after your 24 hour delivery window has passed, contact customer care here.
 
Shipping and Carrier Delays
 
Carriers can be impacted by different events in certain areas. Check for known shipping delays in your area using the links below.
 
 
"Processing" Stages
 
Orders stuck in the “processing” stages are due to stock discrepancies and shipments that Route 119 is yet to receive. Because of this, orders can take longer than usual to process as the Route 119 fulfillment centers are unable to ship the order until the stock arrives.
 
For any other concerns about pickup, delivery, and shipping delays, contact customer care here.
 

NEW CUSTOMER? SIGN UP AND GET $20 OFF YOUR FIRST ORDER